CFA is a specialized flood adjusting firm built to operate at scale. Fourteen years of documented performance. The systems, staff, and compliance posture to handle your book — surge or daily.
Our adjusters are trained on Standard Flood Insurance Policy requirements, FEMA Claims Manual compliance, and program reporting standards. We build files that hold up — at every stage of review.
When volume spikes, CFA activates. Our pre-credentialed adjusters have worked together across major events — no learning curve, no scrambling for staff, no drop in file quality during surge.
Technical review, quality control, and file integrity are built into every claim — not an afterthought. Our leadership has hands-on involvement in complex and large loss files from assignment to closure.
CFA is purpose-built around clear documentation, deadline awareness, and real-time communication — structured so your team stays informed without doing the work for us.
"The carriers we want to work with care about one thing above all else: that the file is defensible, the scope is accurate, and the adjuster knew what they were doing when they wrote it. That's been our standard since 2013."
From initial assignment through closure, CFA manages every phase of the flood claim — keeping your team informed without creating work for them.
Licensed field adjusters conducting site inspections, damage documentation, and policyholder contact across residential and commercial flood losses.
Remote desk review, scope preparation, and Xactimate estimating for carriers who prefer a hybrid or fully-remote claims model.
Senior-led handling of commercial properties, multi-unit residential, and high-value losses requiring elevated technical accuracy and documentation.
Precise scope and estimate preparation aligned with FEMA Claims Manual categories, R&R protocols, and carrier-specific reporting requirements.
Multi-stage quality control with focus on SFIP coverage alignment, documentation completeness, and file integrity before submission.
Rapid activation protocol for surge events with pre-credentialed adjuster roster, logistics coordination, and real-time reporting throughout the event.
Serious flood work demands more than good adjusters. It demands a firm with the operational backbone to handle volume, compliance, and reporting without constant oversight from your team.
Purpose-built CMS with status visibility, deadline tracking, and documentation management across your entire assigned book.
Pre-vetted roster of state-licensed flood adjusters with current E&O coverage and documented SFIP training maintained at all times.
Structured reporting protocols aligned to your specific requirements — cycle times, file formats, escalation procedures, and submission workflows. We adapt to your process, not the other way around.
Structured outreach, contact documentation, and status updates — keeping policyholders informed and reducing inbound carrier inquiries.
We walk through your current claims volume, geography, coverage lines, and reporting requirements to confirm the fit.
CFA completes your onboarding and credentialing process — E&O documentation, adjuster licensing verification, and system access setup.
We take on an initial block of claims to demonstrate our process, turnaround times, and file quality against your standards before full activation.
Regular reporting cadence, dedicated point of contact, and proactive communication on file status, escalations, and surge readiness.
CFA is actively expanding its client relationships. If you're looking for a flood adjusting partner with the credentials, capacity, and compliance posture to handle your book — we'd like to talk.
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